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Level 4 - Managed
Predictable Process and Process Control
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Critical quantitative quality and productivity measures are established for each defined step and monitored to be sure they stay within control limits |
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Strong attention to customer satisfaction ensures that measured quantities reflect this objective |
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High predictability is achieved not only for each project as a whole but also for each step of the project process |
14. Software Quality Management
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set up of quality goals and plan activities for managing quality of software (reliability, functionality, maintainability & usability) |
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compare product quality with goal, training in quality management, activity management, (Mgmt review ) |
15. Quantitative Process Management
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plan quantitative measurement of process performance, actual measurement and control |
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analyze process data, review and changes in the process for improving the process performance , ( PM review) |
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Establish process capability known in quantitative terms |
