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Level 5 - Optimizing
Continuously Improving Process
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Data collected from each step are used to pinpoint process weakness and bottlenecks |
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Process is modified to achieve improved results through designed experiments and pilot trials |
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Causes of errors are analyzed and steps are taken to prevent similar errors in the future |
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New technologies are regularly reviewed to see how they can foster further improvement |
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Continuous process improvement always shifting the goal for better |
16. Process Change Management
- set up goals for process improvement
- training for process definition
- involve staff in process improvement
- study effect of implementing process improvement
17. Technology Change Management
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evaluate, justify , plan, effect technology change to improve quality and productivity, |
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estimate benefits through technology introduction and compare effects of change for review by mgmt. |
18. Defect Prevention
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analyze defects and common cause of defects, project trends and plan defect prevention, eliminate defect cause |
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cost of defect correction and prevention, status of defects. and review by SQA |
