'SAP R/3
implementation and Maintenance tips' By Santosh Karkhanis.
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Before
starting the implementation project
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SAP R/3 implementation is
generally a key project for any organization. It is necessary to do
preparation before implementation. Many
organizations speak of "transferring technology." But what does that
mean? Transfer technology involves transfer of the system which includes the
It
becomes obvious that the transfer of any part of the system, without the rest
of it, does not transfer technology. In our context, the software SAP/3 is
being changed. In most of the cases the hardware needs to be changed. The
people need training to operate SAP system. But unfortunately, many
organizations fail to understand that they need to change their processes. SAP
is a package & it contains many best practices suitable to almost each
industry. The designer (configuring the system) must design the system keeping
the objective of the business objective in mind. The user should be prepared
to change it’s processes and ensure that the objective of the processes is
met. This should be done without or minimum distortion of the processes
designed by SAP. This is a big challenge to the designer as well as user. It
should noted that the user representative involved in the system design should
be empowered for low level BPR decisions. Also
the information stored in the system will be in different form than the legacy
system. The user must be prepared & trained for the changed. The
major challenge is behavioral change. Implementation of SAP R/3 system changes
relationship of different persons, it gives/denies access to information which
was not available/available to the person, it changes processes and control
functions. This all gives behavioral issues. To get best out of SAP, these
issues must be addressed before implementation. SAP R/3 re-engineers many processes and the fear of downsizing and loosing job hinders free acceptance of SAP in many organizations. This fear hinders free communication between the end-users and SAP system designer. The communication is a vital element in successful implementation of SAP R/3. This issue of 'Fear Of Downsizing' must be addressed before starting implementation project. |
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