Continuous Quality Improvement Techniques

This paper is designed to help you & every person in your organization to daily improve the procedures, systems, quality cost and yields related to your job. This will help in QUALITY REVOLUTION in your organization.

We believe

• That improving quality by removing the causes of problems in the system inevitably leads to improved productivity.
• That the person doing the job is most knowledgeable about that job.
• That people want to be involved and do their jobs well.
• That every person wants to feel like a valued contributor.
• That more can be accomplished working together to improve the system than having individual contributors working around the system,
• That a structured problem solving process using graphical techniques produces better solutions than in ',an unstructured process.
• That graphical problem solving techniques let you know where you are, where the variations lie, the relative importance of problems to be solved and whether the changes made have had the desired impact.

Techniques Solution Guide

To decide which problem will be addressed first (or next)	ü Flow Chart ü Check Sheet ü Pareto Chart ü Brainstorming ü Nominal Group Technique
To arrive at a statement that describes the problem in terms of what it is specifically, where it occurs, when it happens, and its extent	ü Check Sheet ü Pareto Chart ü Run Chart ü Histogram ü Pie Chart ü Stratification
To develop a complete picture of all the possible causes of the problem	ü Check Sheet ü Cause & Effect Diagram ü Brainstorming
To agree on the basic cause(s) of the problem	ü Check sheet ü Pareto Chart ü Scatter Diagram ü Brainstorming ü Nominal! Croup Technique
To develop an effective and solution and action plan, which can be implemented	ü Brainstorming ü Force Field Analysis ü Management Presentation ü Pie Chart ü Additional Bar Graphs
To implement the solution and establish needed monitoring procedures and charts	ü Pareto Chart ü Histogram ü Control Charts ü Process Capability; ü Stratification

If you wish to implement 'Continuous Quality Improvement Strategy' in your organization, Contact Mr. Santosh Karkhanis.