Your responsibilities as a Manager• For achieving tasks
o identify aims and vision for the group, purpose, and direction - define the activity (the task)
o identify resources, people, processes, systems and tools (inc. financials, communications, IT)
o create the plan to achieve the task - deliverables, measures, timescales, strategy and tactics
o establish responsibilities, objectives, accountabilities and measures, by agreement and delegation
o set standards, quality, time and reporting parameters
o control and maintain activities against parameters
o monitor and maintain overall performance against plan
o report on progress towards the group's aim
o review, re-assess, adjust plan, methods and targets as necessary
• For the group
o establish, agree and communicate standards of performance and behaviour
o establish style, culture, approach of the group - soft skill elements
o monitor and maintain discipline, ethics, integrity and focus on objectives
o anticipate and resolve group conflict, struggles or disagreements
o assess and change as necessary the balance and composition of the group
o develop team-working, cooperation, morale and team-spirit
o develop the collective maturity and capability of the group - progressively increase group freedom and authority
o encourage the team towards objectives and aims - motivate the group and provide a collective sense of purpose
o identify, develop and agree team- and project-leadership roles within group
o enable, facilitate and ensure effective internal and external group communications
o identify and meet group training needs
o give feedback to the group on overall progress; consult with, and seek feedback and input from the group
• For each individual
o understand the team members as individuals - personality, skills, strengths, needs, aims and fears
o assist and support individuals - plans, problems, challenges, highs and lows
o identify and agree appropriate individual responsibilities and objectives
o give recognition and praise to individuals - acknowledge effort and good work
o where appropriate reward individuals with extra responsibility, advancement and status
o identify, develop and utilise each individual's capabilities and strengths
o train and develop individual team members
o develop individual freedom and authority
Ref: http://www.businessballs.com/action.htm
